CytoPixel NimbusImage Privacy Policy

Effective Date: September 9, 2024

CytoPixel Software LLC ("CytoPixel," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information when you use NimbusImage and related services (collectively, the "Service").

We collect information you provide directly (account details, uploaded images) and information generated through your use of the Service (usage data, log data).
We use your information to operate, maintain, and improve the Service, to communicate with you, and to ensure security.
We do not sell your personal information to third parties.
Your image data belongs to you. We do not use your uploaded images for any purpose other than providing the Service.
You can request deletion of your account and associated data at any time.

1. What Information Does NimbusImage Collect?

Personal Information

When you create an account, we collect information such as your name, email address, institutional affiliation, and password. If you subscribe to a paid plan, we collect billing information through our payment processor; we do not store full credit card numbers on our servers. You may also provide information when you contact us for support, submit feedback, or participate in surveys.

Demographic Information

We may collect demographic information such as your research field, institution type, and role (e.g., principal investigator, postdoc, graduate student) to help us understand our user base and improve the Service.

User Content

When you upload images to NimbusImage, those images and any associated metadata (file names, dimensions, channel information) are stored on our servers to provide the analysis service. Analysis results, annotations, segmentation masks, and quantification data you generate through the Service are also stored in association with your account.

Usage Data

We collect usage information such as which features you use, the types of analyses you run, processing times, and error logs. This helps us understand how the Service is used and identify areas for improvement.

Device and Technical Information

We automatically collect certain technical information when you access the Service, including your IP address, browser type and version, operating system, device type, referring URLs, pages visited, and the dates and times of your visits.

Location Data

We may infer your approximate geographic location from your IP address. We do not collect precise geolocation data from your device.

Cookies, Web Beacons, and Local Storage

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and collect analytics data. We use third-party analytics services (such as Google Analytics and Outseta) to help us understand usage patterns. These services may collect information about your use of the Service using cookies and similar technologies.

Information Third Parties Provide About You

We may receive information about you from third-party services that you use in connection with NimbusImage, such as authentication providers if you choose to sign in through a third-party service. We may also receive information from our payment processor regarding the status of your subscription.

2. How Do We Use the Information Collected?

We use the information we collect for the following purposes:

Service operation: To provide, operate, and maintain the Service, including processing your images and delivering analysis results.
Personalization: To personalize your experience, remember your preferences, and deliver content relevant to your research interests.
Communication: To communicate with you, including sending service-related notices, updates, security alerts, and support messages.
Analytics: To improve and develop the Service, including analyzing usage patterns, diagnosing technical issues, and testing new features.
Security: To protect the security and integrity of the Service, including detecting and preventing fraud, abuse, and unauthorized access.
Legal compliance: To comply with legal obligations and respond to lawful requests from public authorities.

We do not use your uploaded images or analysis results to train machine learning models unless you explicitly opt in to such use. Your research data remains yours.

3. How and When Do We Disclose Information to Third Parties?

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:

With your consent: We may share your information with third parties when you give us explicit consent to do so.
Service providers: We share information with third-party vendors who perform services on our behalf, such as cloud hosting (Amazon Web Services), payment processing (Stripe via Outseta), email delivery, and analytics. These providers are contractually obligated to use your information only as necessary to provide their services to us.
Legal requirements: We may disclose your information if required to do so by law, regulation, or legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.
Rights protection: We may disclose information when we believe it is necessary to protect the rights, property, or safety of CytoPixel, our users, or others.
Business transfers: If CytoPixel is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

We do NOT sell your personal data.

4. Data Transfer, Retention, and Deletion

Your information may be transferred to and processed in countries other than your country of residence, including the United States, where our servers are located. These countries may have data protection laws that differ from those in your jurisdiction. By using the Service, you acknowledge this transfer.

We retain your account information and uploaded data for as long as your account is active or as needed to provide you with the Service. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes. Aggregated, anonymized data that cannot be used to identify you may be retained indefinitely for analytical purposes.

You may export your data at any time through the Service's export functionality. Upon account deletion, your uploaded images and analysis results will be permanently removed from our servers within 30 days. You may request deletion at any time by contacting us.

5. Your User Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: You may request a copy of the personal information we hold about you.
Correction: You may request that we correct inaccurate or incomplete personal information.
Deletion: You may request that we delete your personal information, subject to certain exceptions.
Objection: You may object to certain processing of your personal information.
Data portability: You may request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at support@cytopixel.com. We will respond to your request within 30 days.

6. Third-Party Content and Links

The Service may contain links to third-party websites, services, or content that are not owned or controlled by CytoPixel. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through or in connection with the Service.

7. Children's Privacy

The Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible. If you believe that a child under 13 has provided us with personal information, please contact us at support@cytopixel.com.

8. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and secure cloud infrastructure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Effective Date" above. If changes are significant, we will provide additional notice, such as by email. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

CytoPixel Software LLC
Email: support@cytopixel.com

Baby Mode Privacy Policy

Last updated: September 12, 2024

Introduction

CytoPixel Software LLC ("CytoPixel," "we," "us," or "our") built the Baby Mode app as a commercial application. This page is used to inform visitors and users regarding our policies with the collection, use, and disclosure of personal information for anyone who uses Baby Mode.

Information Collection

Baby Mode does not collect any personal information whatsoever. The app runs entirely on your device and does not transmit any data to our servers or any third-party servers. No analytics, no tracking, no telemetry. We do not collect names, email addresses, device identifiers, usage data, location data, or any other information of any kind.

Information Use

Since we do not collect any information, we do not use any information. There is no data to use.

Information Disclosure

Since we do not collect any information, we do not disclose any information to any third parties. There is no data to share.

Security

Baby Mode is designed with privacy as a core principle. Because we collect no data, there is no personal information at risk. The app operates entirely on-device with no network communication required for its functionality.

Policy for Children

Baby Mode is designed to be used by children under the supervision of a parent or guardian. We do not knowingly collect any personal information from anyone, including children. Since the app collects no data at all, there is no risk of children's data being collected or stored.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date above. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or suggestions about this Privacy Policy, please contact us at:

CytoPixel Software LLC
Email: support@cytopixel.com